Medex Supply Review – Quality Medical Supplies

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Medex Supply is a leading medical and surgical supply company in different parts of the world. Its catalog comprises around 50 thousand products, carefully selected to provide its customers with quality at the best price.

In Medex Supply, you can find different ranges of products and brands, so you can select the ones that suit your needs. In addition, Medex Supply offers its products and medical equipment installation services from its online page.

This way, you can purchase your Medex Supply supplies wherever you are. In addition, their customer service team is ready to help you get the supplies you need at any time.

Additionally, their purchasing system allows you to process your shipments quickly and track your orders. If you want to learn more about this company, stay and read our post: Hundreds of recommended brands are waiting for you!

How does Medex Supply work?

To place an order at Medex Supply, you must be registered on their platform and have one of their accepted payment methods. So first, log in to Medex Supply to purchase your medical supplies. Then, browse through the available categories to find the items you want to buy. When you see one, click on the cart icon to add.

When you have your complete list of supplies in the cart, click the “checkout” button. Next, provide your shipping and billing information. Remember that your billing address and credit card must match to process the shipment successfully.

Next, it will be time to choose your shipping method. At this time, they only offer shipping solutions through UPS. However, if you prefer to use the U.S. Postal Service, you may indicate that Medex Supply will accommodate your request.

Orders are generally processed within 24 to 48 hours. Delivery can take anywhere from 5 to 10 business days. The carrier ships larger and heavier equipment within 3 to 6 weeks. However, some products are eligible for expedited shipping, which take 1 to 2 days.

The final step to completing your purchase is to make the payment. First, choose one of the options by clicking on it: credit card, bank transfer, check, or Paypal. Next, review your order, check that the information provided is correct, and click on the “Submit” button.

Note: You can also place orders via telephone by calling +888 433 4417. Our business hours are 9:00 a.m. – 6:00 p.m. (Monday to Thursday), 9:00 a.m. – 4:30 p.m. (Friday). By sending a Fax to +718 222 4417. Or an email to

How to create an account at Medex Supply?

If you want to order medical supplies online through Medex Supply, you must open an account on their website. This is not difficult to do, just like placing an order. In a matter of minutes, you will be done.

To create an account with them, you must first log in to their official platform. Go to the button in the left corner to “log in.” Since you don’t have an account, you will select the “create a new account” button. This will take you to the form to create your Medex Supply account, where you will have to fill in the fields with the following information:

  • First and last name.
  • Email address.
  • Your company details: company name and website.
  • Address: mailing address, city, state, province, zip code, and country.
  • Contact information: phone number, alternate phone number, and fax number.

The last step will be to indicate why you want to buy from Medex Supply. For example, personal reasons, business, and health care. You will also need to create an easy-to-remember password, confirm it, and you are done.

Is Medex Supply reliable?

Medex Supply’s mission is to offer quality products that safeguard people’s health. The same applies to the privacy and security of its online customers. Medex Supply encrypts every piece of information entered on its website. From purchasing preferences, bank account numbers, and, most importantly, postal addresses.

Medex Supply does not share or sell your personal information to third parties for marketing purposes. It will only share your email or personal information if required to do so by a judicial body. Also, on certain occasions, Medex Supply may share your information with suppliers to process shipping or payment services.

Another proof of the good performance of the Medex Supply platform can be obtained through its GoDaddy seal. This indicates that it uses a secure domain designed with state-of-the-art technology. In addition, Medex Supply is part of the General Services Administration (GSA) of the United States. An organization that provides financial support encourages companies to manage their operations better.

MedEx Supply Advantages

  • Number one supplier to schools, universities, hospitals, laboratories, government agencies, and more.
  • Wide range of products, materials, and prices.
  • Free shipping on purchases over $100.
  • They carry some of the best brands in the market, such as ADC, Dynarex, Riester, and Steris.
  • They ship internationally.
  • Easy to use interface. Composed of a catalog with more than 1,100 brands.

Disadvantages of MedEx Supply

  • They only accept Paypal as a payment method for international purchases.
  • They only ship via a single U.S. agency, UPS.
  • According to customer reviews, customer service tends to be less than optimal.

At the End

Overall, they do an excellent job of offering their products online. It has one of the largest and most varied catalogs in the United States. We think this is great because anyone can feel confident they can get their medical supplies at the price and quality they want.

Additionally, this is a company that takes the integrity of its users very seriously. Therefore, it works with high-security standards and data encryption systems. Medex Supply accepts several payment methods that facilitate the purchase of many customers. It also opens its services to international trade. However, we find room for improvement in its payment methods in the latter aspect and its shipping options.

As for customer service, despite having different channels, there are some bad customer reviews on the website. Understandable to a certain extent because being a company with so many customers, some things can get out of hand. However, it is still a point for improvement.

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Diana Muniz
Diana Muniz

With over 20+ years of experience in a variety of corporate and entrepreneurial environments, Diana has developed a great understanding of Marketing Strategy, Brand Development, Customer Success, Public Relations and Management. Her internal drive for developing others and external brands, has allowed her to work in some of the largest cities in the world including Milan, Paris, NY, Mexico, and the Middle East. This experience has been fundamental to Diana’s success and ability to communicate cross-culturally.