Overstock is a popular online discount furniture and home goods store. In our Overstock review, you will find out more about what they offer, the payment methods available, and the pros and cons of their overall service. Are you ready?
What is Overstock?
Overstock has focused its mission over the years on providing affordable furniture, appliances, home decor, home improvement items, outdoor equipment and decor, electronics, pet supplies, adult and children’s clothing, jewelry, and sewing and craft supplies.
With products that are often much less expensive than on other bargain sites, Overstock has built a reputation on convenient and affordable products with a wide range of prices and categories.
As for the pieces that are best sellers and loved by shoppers, Overstock features living room furniture, rugs, sheet and blanket sets, curtains, and patio furniture.
How does it work?
Because Overstock is a retailer that sells liquidation merchandise from other retailers, many of the items on the site have lower prices. In addition, consumers can shop by featured sales, new arrivals, and clearance within each category.
So, in the end, you mostly get access to lowered price furniture. But below, we explain this better:
What does it offer?
The website can divide the categories by product classification and usage. The categories are:
- Furniture: living room furniture such as tables, armchairs, TV tables, benches, etc. Bedroom furniture such as beds, nightstands, or closets. Kitchen furniture, such as countertops and bars. You also get outdoor furniture or office furniture.
- Carpets: Well, what can we say… one of the public’s favorites, rugs of all sizes, colors, and materials you can imagine.
- Decoration: From mirrors, vases, candles, curtains, or wall clocks to cushions and decorative pictures of different materials.
- Bedroom and bathroom: Sets of sheets, blankets, pillows, blankets, and mattresses are some bedroom products. And for the bathroom, curtains, carpets, faucets, toilets, and sinks.
- Kitchen: Dinnerware, bowls, cups, salt and pepper shakers, cabinets, countertops, and shelves. Appliances as well.
- Outdoor: All kinds of products suitable for outdoor use, such as furniture, tables, garden furniture, campfires, umbrellas, grills, etc. Everything you need to decorate your backyard.
Other categories are “lighting,” where you can find lamps from the simplest to the most elegant; “jewelry,” where you can find different types of clothing. And “other,” where you can find beauty products for pets, crafts, or exercising.
Is Overstock legitimate?
In short, yes, it is a legitimate website. But, going deeper, we found several complaints regarding the quality of the products, the customer service, and the shipping conditions.
About this, most complaints are regarding the quality of the products. Yet, this can be discarded given that the site offers “overstock” products with massive discounts, meaning that some of these products may have defects that translate into lowering the price.
Sadly, customer support, clear conditions, and shipping procedures are still defective.
Pricing and Plans
Because Overstock offers a wide selection of household items, outdoor toys, electronics, beauty items, and clothing, its prices vary widely among them.
It has a reputation for affordability and offers new deals and a loyalty program with perks to help shoppers save money. The company’s loyalty program, Club O, costs $19.95 annually.
Shipping and rebates.
Orders over $45.00 have free shipping, and customers can receive a full refund on most unopened items if returned within 30 days of the delivery date.
A partial refund is granted for some used products. However, specific items, including opened memory foam mattresses, ink cartridges, and beauty products, are non-refundable.
Overstock, as mentioned above, also offers a membership called “Club O,” which customers can join for $19.95 per year. Club O members receive benefits such as a price match guarantee, free shipping on all products, hassle-free returns, and rewards for purchases and product reviews.
You have the traditional payment methods: bank transfer, credit or debit card, via PayPal and Bitcoin. Remember that if you make payments by bank transfer, the shipment will not be scheduled until it is adequate and complete, so the arrival of your product may be delayed.
Overstock has several methods of contact in case you have any problems. First, they provide you with the address of the headquarters in Midvale to go to and their phone number.
They have other emails and phone numbers depending on who or where you want to contact, such as consumer care or product issues. They even have a phone number for press matters.
Despite having so many options, which seems to be a topic they handle well, the buyer reviews don’t say the same.
True, many reviews talk about the product and how it went well. However, there is more than talk about how the shipment never arrived or the furniture arrived broken or damaged, and no one gave them a solution, not even a refund.
In other words, your product may arrive safe and sound, but if this does not happen, you seem to be left adrift.
- Excellent price ranges
- Lots of variety in products and decorations for the home or office.
- Variety of other types of products
- Good promotions and offers
- International shipping
- Poor customer service
- Shipping with a bad reputation
- Many customers complain about product quality
- No variety in payment methods
- Online store only
At The End
Overstock is a store that sells products liquidated from other furniture and decoration stores for different spaces. Its leading hook and benefit is the price of the things you can find on the page and the various promotions and discounts.
Perhaps it is a bit unpleasant to say, but in Overstock, at no time do they sell the products as something of excellent quality or as personalized or luxury merchandise. Yet there are reviews from people who have done well with the company.
This store is for you if you are more interested in finding hundreds of brands in one place and looking for more affordable prices.Visit Overstock